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Window Repair & Glass Replacement in Charlotte, NC

Serving residential and commercial customers throughout the greater Charlotte area since 1997. Authorized warranty service for 12 manufacturers.

Local expertiseProfessional installationResidential & commercial
01Our expertise

Charlotte's Window Repair Specialists — Since 1997

Whether you have a broken pane, a fogged insulated glass unit, a window that leaks every time it rains, or hardware that no longer works the way it should — KKC Glass has been diagnosing and repairing window problems throughout the Charlotte metro for over 29 years.

We take a repair-first approach. Before we recommend replacing a window, we assess whether the glass, the sash, the hardware, or the seal can be addressed at a fraction of the replacement cost. We give you an honest answer — not the most profitable one.

Every technician on our team is a KKC Glass employee. No subcontractors. The person who diagnoses your window is accountable for the repair, because it's often the same person doing both.

KKC Glass technician measuring window materials
03

Authorized Warranty Service for 12 Manufacturers

Genuine parts. Authorized warranty service.

PlyGemLincolnAtriumSilver LineSierra PacificSimontonWindsorHarveyAmerican CraftsmanCascadeNorthstarPrime
About our manufacturer service

KKC Glass is an authorized contract service provider for 12 window and door manufacturers. If your windows were made by any of the brands below and are still under manufacturer warranty, we can manage the claim process and complete the repair with genuine OEM parts — not generic replacements pulled off a shelf. This authorization is not common. Our authorized status means we have access to the correct parts, the correct specifications, and the correct procedures for each brand we service.

04Our expertise

Repair vs. Replace — Our Honest Assessment

The window replacement industry has a financial incentive to recommend full replacement. We don't. KKC Glass does both repairs and replacements, which means we have no reason to push you toward the more expensive option when the less expensive one will solve the problem.

In our experience, a significant portion of windows that homeowners are told need to be replaced can actually be repaired — through glass-only replacement, sash replacement, hardware service, or re-sealing. We assess every window and give you a straight answer on what makes sense.

When a full replacement is genuinely the right call — due to frame deterioration, structural damage, or a window that is no longer manufacturable — we'll tell you that too.

Window repair assessment with tools and replacement parts
05

Frequently Asked Questions

Can you repair just the glass without replacing the whole window?
In most cases, yes. If the window frame is structurally sound, we can replace just the glass unit or the sash, saving you significantly over a full window replacement. We assess each window honestly and recommend the most cost-effective solution.
Do you handle manufacturer warranty window repairs?
Yes. KKC Glass is an authorized service provider for 12 manufacturers including PlyGem, Lincoln, Atrium, Silver Line, Sierra Pacific, Simonton, Windsor, Harvey, American Craftsman, Cascade Windows, Northstar Windows, and Prime Window Systems. If your windows are under manufacturer warranty, we can handle the claim and repair directly.
How long does a window repair take?
Simple repairs such as hardware replacement or re-glazing can often be completed in a single visit. Glass unit replacements typically require a return visit once the replacement glass has been ordered and fabricated, which generally takes 1–2 weeks.
How do I request an estimate?
Yes — we offer estimates based on the details you provide. For most repair situations, a brief description of the issue and the window make and model is enough for us to give you a rough idea of cost before we ever visit the property.
What areas around Charlotte do you serve?
KKC Glass serves Charlotte, Matthews, Mint Hill, Monroe, Indian Trail, Stallings, Wesley Chapel, Weddington, Waxhaw, Pineville, Fort Mill, and Indian Land.

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