Clearer views. Brighter spaces.
The sash is the movable frame that holds the glass inside a window. In a double-hung window — the most common style in Charlotte homes — there are two sashes: the upper and the lower, each sliding independently. In a casement window, the sash swings open on hinges. In a sliding window, the sash moves horizontally.
The sash is separate from the window frame — the structural part that's fixed into the wall. When people say their window is "broken" or "fogged," the problem is almost always in the sash, not the frame. And that distinction matters, because replacing just the sash is significantly cheaper than replacing the entire window.
The insulated glass unit inside the sash has failed. In many cases the glass can be replaced independently, but when the sash frame itself has deteriorated, a full sash replacement is the cleaner solution.
The insulated glass unit inside the sash has failed. In many cases the glass can be replaced independently, but when the sash frame itself has deteriorated, a full sash replacement is the cleaner solution.
The sash is no longer sealing properly against the frame — due to warping, weatherstripping failure, or damage to the sash corners.
The sash is no longer sealing properly against the frame — due to warping, weatherstripping failure, or damage to the sash corners.
A warped or swollen sash, damaged balance hardware, or a failed operator in a casement window. Sometimes a hardware fix is all that's needed — we assess which applies.
A warped or swollen sash, damaged balance hardware, or a failed operator in a casement window. Sometimes a hardware fix is all that's needed — we assess which applies.
Cracked vinyl, rotted wood, or bent aluminum sash frames that compromise the window's structural integrity and ability to seal properly.
Cracked vinyl, rotted wood, or bent aluminum sash frames that compromise the window's structural integrity and ability to seal properly.
A sash that sticks, binds, or requires significant force to operate — often caused by warping, failed weatherstripping, or worn balance components.
A sash that sticks, binds, or requires significant force to operate — often caused by warping, failed weatherstripping, or worn balance components.
When the weatherstripping is worn out or missing, the sash can no longer seal against drafts, moisture, and noise. Sometimes a weatherstripping replacement is all that's needed before a full sash swap is warranted.
When the weatherstripping is worn out or missing, the sash can no longer seal against drafts, moisture, and noise. Sometimes a weatherstripping replacement is all that's needed before a full sash swap is warranted.
Genuine parts. Authorized warranty service.
We evaluate the window — frame condition, sash condition, glass unit condition, hardware — and determine whether a sash replacement, glass-only replacement, or hardware fix is the right solution.
We evaluate the window — frame condition, sash condition, glass unit condition, hardware — and determine whether a sash replacement, glass-only replacement, or hardware fix is the right solution.
We evaluate the window — frame condition, sash condition, glass unit condition, hardware — and determine whether a sash replacement, glass-only replacement, or hardware fix is the right solution.
We measure the existing sash precisely and identify the manufacturer, model, and generation to source the correct replacement.
We measure the existing sash precisely and identify the manufacturer, model, and generation to source the correct replacement.
We measure the existing sash precisely and identify the manufacturer, model, and generation to source the correct replacement.
We order the OEM sash through our authorized manufacturer channels.
We order the OEM sash through our authorized manufacturer channels. Lead time varies by brand and model — typically 1–3 weeks.
We order the OEM sash through our authorized manufacturer channels. Lead time varies by brand and model — typically 1–3 weeks.
The old sash is removed and the new one is installed.
The old sash is removed and the new one is installed. Hardware is transferred or replaced as needed. The window is tested for proper operation, sealing, and weatherstripping contact.
The old sash is removed and the new one is installed. Hardware is transferred or replaced as needed. The window is tested for proper operation, sealing, and weatherstripping contact.
KKC Glass backs the installation with a one-year workmanship warranty.
KKC Glass backs the installation with a one-year workmanship warranty.
KKC Glass backs the installation with a one-year workmanship warranty.